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Luton Sexual Health is based on 1st Floor Arndale House, The Mall, Luton, LU1 2LJ

Arndale House is a multi-storey building located on top of The Mall shopping centre. During Mall operational hours all public entrances will be open. Follow the signs inside The Mall to NHS Arndale House. The entrance is located In between Chop Stix and the Fragrance Shop, where you can take the lift to the 1st floor.

Arndale House entrance inside the Mall


Please note that at busy times of the day we are experiencing long queues to access the Arndale House lifts. Please allow extra time to get to your appointment. Alternatively, if you are able to take the stairs you can use The Mall stairs or lift to the left of the entrance to Arndale House. Take these stairs or lift to level 5 and follow the signs to Arndale House, there is another short flight of stairs after you come out on to level 5.

In the evenings, access to The Mall is restricted to the Bute Street entrance only (opposite “The Engine” American Diner). Walk through The Mall using the access next to the Virgin Store, then follow the signs to NHS Arndale House.

The Bute Street entrance will need to be used after the following times:

Mon, Tues, Weds – from 18:30

Thurs – from 19:30

Fri – from 18:30

Bute Street entrance to The Mall