COVID-19 UPDATE – 23/11/20:

Please see our new COVID-19 page for full updates on our services

It is still not safe to meet and have sex with new partners. Click here for more info.

In order to keep you and our workforce safe, there are no routine Walk In & Wait sessions, but we have daily telephone clinics to discuss your sexual health needs.   Currently ALL client assessments are firstly completed over the phone.                                                                                                           

Please book a Telephone Consultation appointment online or via reception on 01582 497070.

Please call and request an URGENT/SAME DAY telephone appointment if you meet any of these criteria:

  • Sexual assault within the last 7 days
  • Need emergency contraception
  • Need PEPSE
  • You are under 16 years of age

Limited face to face interventions are taking place BY APPOINTMENT ONLY – this will be arranged during your telephone consultation, if required (please note that it is now a requirement to wear a face covering if you are asked to attend in person). 

We now have a limited capacity for insertion or removal of implants and coils.  You will need a telephone assessment first, then a procedure appointment in clinic will be offered.  If you do not attend your procedure appointment without cancelling (with 24 hours notice) you will be placed on a waiting list.


CONDOM CARD UPDATE: Condom distribution is still POSTAL SUPPLY ONLY until further notice. The mobile number for requesting condoms has now changed. Please click on the link for more details. Do not attend clinic to request condoms, we will not be able to see you.

You can still order a free and confidential testing kit to be sent to your home address instead of attending clinic.

Home testing kits are available to:

  • Luton residents 
  • Aged 16 and over

Follow this link to order a kit to be sent to your home. Please note Royal Mail are still experiencing some delays and kits may take longer to arrive and be sent back to the lab.

Covid-19 & HIV – please see our information page here